Feedback Locator (previously known as Location Finder) allows your customers to locate a branch, office, or store using location information or a location ID number in order to leave feedback.
All businesses in your account will automatically be ingested and will be searchable using your Feedback Locator URL.
To customize the Feedback Locator and retrieve the URL, follow these steps:
- Log in to your GatherUp account.
- In a new window, go to the following page:
This is the Feedback Locator page for your account and includes the Feedback Locator URL and available settings.
https://(insert domain name).reviewability.com/feedback-locator/manage?businessId=(insert Business ID)&clientId=(insert Client ID)
3. Using the Feedback Locator page, you can customize the appearance of your Feedback Locator URL. Available customizations include:
- Header Logo
- Background Image
- Right Image
- Enter business id text
- Look up
- Select city and state
- Footer text block #1
- Footer text block #2
- Footer text block #3
- Background color
- Line color
The default appearance of the Feedback Locator URL is shown below. Each number correlates to the available customization on the Feedback Locator page you can manage to change the appearance.
If a customer clicks "Need Help? Look up your location by city and state," they are served the screen below.
4. Customize your Feedback Locator to your liking. You can copy/paste Your Feedback Locator URL into a new window to preview.
5. Once complete, the Feedback Locator URL is ready to be linked on your website or shared as needed.